Got personally involved with a customer at work, just trying to help them out of a situation. Passed the situation on a couple of weeks ago, and thought that was the end of it, but unforunately no. A party to the problem phoned last night about 10 pm, wanting information....... not impressed. Phoning me at home. Not Good.
They called this morning to apologise, and started to try and tell me the background of their problems, but I just told them "not interested".
it's not nice being blunt, but sometimes you just have to be.
You can't shoulder everyone's problems.